Warm Home Discount

The Warm Home Discount is a government scheme which will offer £140 off your electricity bills this winter, or a voucher for households with prepayment meters.

Households in receipt of the Guaranteed Element of Pension credit receive the discount automatically if the recipients name is on the bill. If it is not you may need to tell your supplier you qualify for Warm Home Discount.

To qualify you must meet the criteria set by your electricity company. These criteria vary from company to company. However you will probably qualify if:

  • You receive Income Support, Job Seekers Allowance, Working Tax Credit or Child Tax Credit and have a child who is under 5 or disabled
  • You have an income below £16,000 and a member of your household is either under 5, disabled or over 62
  • You receive Universal Credit or Employment and Support Allowance (ESA); and benefit includes either the support or work related component or have a child who is under 5 or disabled.

If you are in receipt of the guarantee element of pension credit then you should automatically receive the discount and do not need to call.

Applying for the Warm Home Discount 2018/19:

A list of participating suppliers can be found on the government website.

The criteria are slightly different for each energy company, so to check if you qualify and to register please contact the Energy Advice Team.

The energy companies have to find a minimum number of people to register and often close registration once this has been met so please call as soon as possible if you think you may be eligible.

The money isn’t paid to you; it’s a one-off discount on your electricity bill, usually paid between October and March.

WaterSure Plus

Struggling with your water bills too? WaterSure Plus may be able to reduce your costs. To qualify you must be a Thames Water customer with a low household income (below £16,105) and in receipt of certain benefits or living with a child under 5, someone with a disability or an adult over 62. Even if you are a council tenant and paying your water bills through your rent, you can apply and if you are successful you will receive the discount as a reduction in your rent.

Call the Energy Advice Team on 0800 953 1221 for more information.